Privacy Policy
This Privacy Policy forms an integral part of the Terms and Conditions and other policies, disclaimers etc. available on the Website of JustMyRoots and shall be read in conjunction.
Createcomm Tech Private Limited (Company, we, us, our or JustMyRoots) is the sole owner of the information collected on all JustMyRoots Websites. This privacy statement applies only to information collected by the Website. Please read the following statement to learn about our information gathering and dissemination practices.
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting the Website you agree to be bound by the terms and conditions of this Privacy Policy.
Collection of Personal Information
As a visitor to the Site, you can engage in many activities without providing any Personal Information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you register to use the website and order products as a customer, in order to provide the services to you, we may collect your contact information such as your name, phone numbers, address and email address as well as profile information, including your password, details about your purchases and details about your interactions with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete by emailing our Customer Support at supportINT@justmyroots.com
Information Modification: You can modify your personal details by accessing ‘Edit Profile’ option anytime from our site.
Communications
- Special Offers and Updates: We may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications.
- Press Releases and Newsletters: If you request to receive our press release(s) or newsletter(s), we will use your name and email address to send these documents to you. We respect your privacy and you can contact us at supportINT@justmyroots.com if you subsequently wish to be removed from this mailing list.
- Service-related Announcements: We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email advising you of this.
Use of Personal Information
JustMyRoots collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. We may use this information to -
- Process your financial transactions;
- Service your order;
- Respond to customer service requests, questions and concerns;
- Administer your account;
- Send you requested product or service information;
- Sending you information about special offers, promotions and services;
- Customize your experience, including targeting our services and offerings to you.
Disclosure of Information
Legal Authorities: In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on us), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
Service Providers: JustMyRoots uses one or more outside payment processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose. We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for us. We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.
Data Retention
We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at supportINT@justmyroots.com. We will respond to your request within reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Cookies
To personalise your shopping experience, we use cookies on this site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Please read our cookie policy to understand more about the type of cookies we are using
Security
Transactions on the Website are secure and protected. Any information entered by you when transacting on the Website is encrypted to protect you against unintentional disclosure to third parties. Your credit and debit card information is not received, stored by or retained by the Company / Website in any manner. This information is supplied by you directly to the relevant payment gateway which is authorized to handle the information provided, and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name - Mr Rajan Sachdeva
Email Id – rajan@raas.org.in
